Privacy Statement

The responsible body within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:

Neodigital Versicherung AG

Untere Bliesstr. 13-15
66538 Neunkirchen
Deutschland
E-Mail: info@neodigital.de
Tel.: +49 6821 4022 000

The data protection officer of the data controller is:

Wir haben einen Datenschutzbeauftragten gem. Art. 37 DSGVO bestellt. Unseren Datenschutzbeauftragten erreichen Sie unter den nachfolgenden Kontaktdaten:

Datenschutzbeauftragter c/o Neodigital Versicherung AG
Untere Bliesstr. 13-15
66538 Neunkirchen
Deutschland
E-Mail: datenschutz@neodigital.de

In accordance with Article 13 GDPR, we will inform you of the legal basis for our data processing. If the legal basis is not specified in the privacy notice, the following applies: the legal basis for obtaining consent is Articel 6(1)(a) in conjunction with Article 7 GDPR. The legal basis for processing in order to provide our services and fulfil contractual measures, as well as answering inquiries, is Article 6(1)(b) GDPR. The legal basis for processing in order to fulfil our legal obligations is Article 6(1)(c) GDPR. If the processing of your data is necessary to safeguard the legitimate interests of our company or a third party and if your interests, fundamental rights and fundamental freedoms as the data subject do not outweigh the first interest, Article 6(1)(f) GDPR serves as the legal basis for the processing. In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) GDPR serves as the legal basis.

We adhere to the principles of data minimisation in accordance with Article 5(1)(c) GDPR and storage limitation according to Article 5(1)(e) GDPR. We only store your personal data for as long as is necessary to achieve the purposes stated here, or as stipulated by the retention periods provided for by law. After the respective purpose no longer applies or after these retention periods have expired, the corresponding data will be deleted as quickly as possible.

This website may contain links to third-party websites or to other websites under our responsibility. If you follow a link to any of the websites outside our control, please note that these websites have their own privacy notices. We do not assume any responsibility or liability for these external websites and their privacy notices. Before using these websites, please check whether you agree with their privacy policies.

You can recognise external links either by the fact that they are displayed in a colour which is slightly different from the rest of the text or that they are underlined. Your cursor will show you external links when you move it over such a link. Only when you click on an external link will your personal data be transferred to the destination of the link. The operator of the other website will then receive your IP address, the time at which you clicked on the link, the website you were on when you clicked on the link, and other information that you can find in the respective provider’s privacy notice.

Please also note that individual links may result in data transfer outside the European Economic Area. This could give foreign authorities access to your data. You may not be entitled to any legal recourse against such data access. If you do not want your personal data to be transferred to the link destination or potentially even accessed by foreign authorities against your will, please do not click on any links.

As a data subject within the meaning of the GDPR, you have the option to assert various rights. The data subject rights arising from the GDPR are the right to information (Article 15), the right to rectification (Article 16), the right to deletion (Article 17), the right to restriction of processing (Article 18), the right to object (Article 21), the right to lodge a complaint with a supervisory authority and the right to data portability (Article 20).

Right of revocation:

Some data processing can only take place with your express consent.You have the option to revoke your consent at any time. However, the lawfulness of the data processing up to the point of revocation is not affected by this.

Right of objection:

If the processing is based on Article 6(1)(e) or (f) GDPR, you as the data subject can object to the processing of your personal data at any time for reasons arising from your particular situation. You are also entitled to this right in the case of profiling based on these provisions within the meaning of Article 4(4) GDPR. Unless we can prove a legitimate interest for the processing which overrides your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims, we will refrain from processing your data after the objection has been made. 

If the processing of personal data serves the purpose of direct marketing, you also have the right to object at any time. The same applies to profiling associated with direct marketing. Here, too, we will no longer process personal data as soon as you raise an objection.

Right to lodge a complaint with a supervisory authority:

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, without prejudice to any other administrative or judicial remedy, your place of work or the location of the alleged violation.

Right to data portability:

If your data is processed automatically based on consent or fulfilment of a contract, you have the right to receive this data in a structured, common and machine-readable format. You also have the right to request that the data be transferred and made available to another data controller, insofar as this is technically feasible.

Right of access, rectification and erasure:

You have the right to obtain information about the processing of your personal data with regard to the purpose, categories and recipients of the data processing, as well as the duration of storage. If you have any questions on this topic or on other topics regarding personal data, you can of course contact us using the contact options provided in the legal notice.

Right to restriction of processing:

You may assert your right to the restriction of processing of your personal data at any time. To do this, you must meet one of the following requirements:

• You contest the accuracy of the personal data. While the accuracy of the data is being verified, you have the right to demand that its processing is restricted.
• If processing is unlawful, you can request the restriction of the use of the data as an alternative to deletion.
• If we no longer need your personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, you can request the restriction of processing as an alternative to deletion.
• If you object to the processing in accordance with Article 21(1) GDPR, we will weigh up your interests against ours. Until this weighing up is completed, you have the right to request the restriction of processing.

The effect of restricting processing is that, apart from storage, the personal data may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or a member state.

Our website is hosted by:

Neodigital Versicherung AG
Untere Bliesstr. 13-15, 66538 Neunkirchen
Germany

When you access our website, we automatically collect and store information in so-called server log files. Your browser automatically transmits this information to our server or our hosting company’s server. 

These are:

• IP address of the website visitor's end device
• device used
• host name of the accessing computer
• visitor's operating system
• browser type and version
• name of the retrieved file
• time of server request
• amount of data
• information on whether the retrieval of the data was successful

This data is not merged with other data sources.

Instead of operating this website on our own server, we may also commission an external service provider (hosting company) to operate it on their own server, which we have named above in this case. The personal data collected by this website will be stored on the hosting company’s servers. In addition to the data mentioned above, the web host also stores for us, for example, contact requests, contact details, names, website access data, meta and communication data, contract data and other data generated via a website. 

The legal basis for processing this data is Article 6(1)(f) GDPR . Our legitimate interest is the technically error-free presentation and optimisation of this website. If the website is called up in order to enter into contract negotiations with us or to conclude a contract, this serves as a further legal basis (Article 6(1)(b) GDPR). In the event that we have commissioned a hosting company, a order processing contract will have been agreed with this service provider.

Our website uses local storage items, session storage items and/or cookies. Local storage is a mechanism that enables data to be stored within the browser on your end device. This data usually includes user preferences, such as the "day" or "night" mode of a website, and is retained until you manually delete the data. Session storage is very similar to Local storage, whereas the storage duration only lasts during the current session, so until the current tab is closed. The session storage objects are then deleted from your end device. Cookies are information that a web server (server that provides web content) stores on your end device in order to be able to identify this end device. They are either temporarily deleted for the duration of a session (session cookies) and after your visit to a website or permanently (permanent cookies) on your end device until you delete them yourself or they are automatically deleted by your web browser.

These objects can also be stored on your end device by third-party companies when you visit our site (third-party requests). This allows us, as the operator, and you, as a visitor to this website, to make use of certain third-party services installed on this website. Examples are the processing payment services or displaying videos on a website.

These mechanisms have a variety of uses. They can improve the functionality of a website, control shopping cart functions, increase the security and comfort of website use and carry out analyses regarding visitor flows and behaviour. Depending on their individual functions, they must be classified in terms of data protection legislation. Are they necessary for the operation of the website and intended to provide certain features (shopping cart feature) or serve to optimize the website (e.g. cookies to measure visitor behaviour), then their use is based on Article 6(1)(f) GDPR. As a website operator, we have a legitimate interest in storing local storage items, session storage items and cookies in order to ensure the technically error-free and optimized provision of our services. In all other cases, local storage items, session storage items and cookies are only stored with your express consent (Article 6(1)(a) GDPR).

If local storage items, session storage items and cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this privacy notice. When required, your consent will be requested and can be revoked at any time.

We use external services on our website. External services are services provided by third parties that are used on our website. This can be done for a variety of reasons, such as embedding videos or website security. When using these services, personal data is also passed on to the respective providers of these external services. If we have no legitimate interest in using these services, we will obtain your revocable consent as a visitor to our website before using them (Article 6(1)(a) GDPR).

We process website visitors’ personal data in order to analyse user behaviour. Evaluation of this data enables us to compile information on how visitors use individual components of our website. This allows us to increase the user-friendliness of our website. The analysis tools may be used, for example, to create user profiles for the display of targeted or interest-based advertising messages, to recognise our website visitors the next time they visit our website, to measure their click/scroll behaviour and downloads, to create heat maps, to recognise page views, to measure the length of visits to the website or bounce rates, as well as to trace the origin of website visitors (city, country, the website visitors have come from). The analysis tools help us to improve our market research and marketing activities.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Google Analytics. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

We use ratings platforms to display reviews on our website and thereby build trust with users. Reviews collected by the ratings platforms are published on our website. When the website is called up, a connection to the respective provider is established and data about the website visitor is transferred. Personal data that is processed includes the IP address.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service eKomi. The provider of this service is eKomi Holding GmbH, Zimmerstraße 11, 10969 Berlin, Germany.

Further information can be found in the provider's privacy policy at the following URL: https://www.ekomi.de/de/datenschutz/.

In order to comply with data protection requirements, we use a consent management tool on our website. This tool enables us to obtain the necessary consents for the setting of cookies or the use of external services. We then store these consents.

The data processing is necessary for compliance with a legal obligation to which the data controller (website operator) is subject. Article 6(1)(c) GDPR is therefore used as the legal basis for the processing.

Our website uses the service OneTrust. The provider of this service is OneTrust LLC., 1200 Abernathy Rd NE, Sandy Springs, GA 30328, USA.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://www.onetrust.com/privacy/.

We use a content delivery network (CDN) to optimise the performance and availability of our website. For this purpose, the service provider who makes this network available will process your IP address and information about when you visited our website. All further information on data processing by this service provider can be found in the company’s privacy notice.

This processing is based on our legitimate interest (Article 6(1)(f) GDPR).

Our legitimate interest in using a content delivery network is to be able to display our website as quickly, securely and reliably as possible.

Our website uses the service Google Static. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

We use a customer relationship management system to better manage our customer relationships. This enables us to display customer relationship processes clearly and to keep them organised. This includes existing and potential customers. As a result, personal data such as the customer’s name and address is processed.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service HubSpot. The provider of this service is HubSpot Ireland Limited, 1 Sir John Rogerson's Quay, Dublin 2, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://legal.hubspot.com/privacy-policy.

We use tools that serve to optimise the presentation of our website. Among other things, these tools help display the website in other languages or to make it more accessible.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Polylang. The provider of this service is WP Syntex, 28, rue Jean Sébastien Bach, 38090 Villefontaine, France.

As this service is hosted locally on the web server, no data is transferred to third parties.

This processing is based on our legitimate interest (Article 6(1)(f) GDPR).

This application is needed to ensure the full functionality of the website. This is a tool that is used for the linguistic optimization of the website.

In order to publish or refer to job vacancies, we have integrated elements of job portals on the website.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Softgarden. The provider of this service is softgarden e-recruiting GmbH, Tauentzienstraße 14, 10789 Berlin, Germany.

Further information can be found in the provider's privacy policy at the following URL: https://softgarden.com/de/datenschutz-webseite/.

We have implemented online calculators on our website. Online calculators enable website visitors to obtain information about specific products or services. In the process, technical data of the website visitor, such as the IP address, is transmitted to the provider. In addition, the information entered may also be transmitted.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Mr-Money. The provider of this service is Mr-Money Makler-Bund GmbH, Schillerstr. 3, 09366 Stollberg, Germany.

Further information can be found in the provider's privacy policy at the following URL: https://www.mr-money.de/Datenschutz.

Business processes run faster, more cheaply and with fewer errors if they are automated using software via interfaces. This allows them to be efficiently integrated into the company's processes via its own website or social networks. We use interface software on our website to link different applications and to transfer personal data securely from one application to another.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Google Tag Manager. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

We use social media plugins to connect our website with our social media channels. The integration of the plugins is intended to make it easier for visitors to our website to follow our channels on social networks and to share, like or comment on content. Some social media plugins enable the user behaviour of website visitors to be analysed with regard to their behaviour on social networks. The use of plugins is intended to raise our profile and increase the number of followers on our channels.

The plugins also process personal data and transfer data to these social networks. This transmission occurs as soon as the website is accessed. Processed data includes, for example: Name, address, email address, telephone number, access time, device information, IP address.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Facebook. The provider of this service is Meta Plattform Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Dublin, D02x525,, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://www.facebook.com/privacy/policy.

Our website uses the service Facebook Connect. The provider of this service is Meta Plattform Ireland Limited (Marketplace), 4 Grand Canal Square Grand Canal Harbour Dublin 2, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://de-de.facebook.com/policy.php.

The implementation of elements from sales platforms on our website enables visitors to buy products on our website or to be redirected to a provider's website. This requires the processing of personal data such as name and delivery address.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Google Play. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

We integrate audio files and videos into our website. These are retrieved from the server of our provider, the so-called audio or video platform. In order to be able to play an audio file or a video, your end device establishes a connection with the audio or video platform and transmits personal data to it. This includes in particular your IP address and any location data or information about your browser and end device.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Vimeo. The provider of this service is Vimeo.com, Inc., 330 West 34th Street, 5th Floor, New York 10001, USA.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://vimeo.com/privacy.

This site uses so-called web fonts for the uniform display of fonts, which are provided by an external provider and loaded by the browser when the website is accessed. When web fonts are loaded, the web font provider becomes aware that our website has been accessed from your IP address, as your browser establishes a direct connection to the web font provider.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Google Fonts. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

We use tools that protect against unauthorised access, spam or other attacks on our website. This increases the security of our website.

This processing is based on our legitimate interest (Article 6(1)(f) GDPR).

Our legitimate interest is to be able to guarantee the security of our website and to protect ourselves from unauthorised access, spam and other attacks.

Our website uses the service Google Recaptcha. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

Our website uses tools that facilitate or enable the placement of advertising, as well as evaluating its success. For this purpose, personal data is processed, in particular the IP address, access times and device information.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Google Ads. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

Our website uses the service Google AdSense. The provider of this service is Google Ireland Limited (GV), Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

Our website uses the service Google Double Click. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.

We integrate the services of a specialist payment service provider on our website. If you make a purchase from us, your payment details (e.g. name, payment amount, account details, credit card number) will be transmitted to our payment service provider and processed by them for payment processing. The contractual and privacy provisions of the provider we have selected apply to these transactions.

Processing only occurs if you expressly give consent to this data processing (via our consent banner on the website). The legal basis for this processing is consent Art. 6(1)(a) GDPR. Without your consent, data processing in the manner described above will not take place. If you revoke your consent (e.g. via the consent banner or other options provided on this website), we will stop this data processing. The lawfulness of the processing carried out until the revocation remains unaffected.

Our website uses the service Google Pay. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The use of this service may result in data transfer to a third country (USA). The provider of this service is certified according to the EU-U.S. Data Privacy Framework and therefore provides an adequate level of data protection.

Further information can be found in the provider's privacy policy at the following URL: https://policies.google.com/privacy.